Diploma of Community Services (Case Management)

Diploma of Community Services for International Students at WMIT

A Path to Impactful Social Change 

CHC52021 – Diploma of Community Services (Case Management)

Course CRICOS No: 114293A

Course Overview

This qualification reflects the role of community services workers involved in the delivery management and coordination of person-centred services to individuals, groups, and communities. At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They
may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency, however, WMIT organise 400 hours of placement for its students.

Program Overview

Entry Requirements
Career Pathways & Education Pathways

To attain the Diploma of Community Services, 15 units must be achieved, consisting of 12 core and 3 elective units listed below:

Code Title Type
CHCCCS004 Assess co-existing needs Core
CHCCCS007 Develop and implement service programs Core
CHCCCS019 Recognise and respond to crisis situations Core
CHCCSM013 Facilitate and review case management Core
CHCDEV005 Analyse impacts of sociological factors on clients in community work and services Core
CHCDFV001 Recognise and respond appropriately to domestic and family violence Core
CHCDIV001 Work with diverse people Core
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety Core
CHCLEG003 Manage legal and ethical compliance Core
CHCMGT005 Facilitate workplace debriefing and support processes Core
Code Title Type
CHCPRP003 Reflect on and improve own professional practice Core
HLTWHS003 Maintain work health and safety Core
CHCCSL003 Facilitate the counselling relationship and process Elective
CHCCSM012 Coordinate complex case requirements Elective (A)
CHCCSM014 Provide case management supervision Elective (A)
CHCCSM015 Undertake case management in a child protection framework Elective (A)
CHCDEV004 Confirm developmental status Elective
CHCPRP001 Develop and maintain networks and collaborative partnerships Elective
CHCCSM016 Undertake advanced assessments Elective (A)
CHCCSL001 Establish and confirm the counselling relationship Elective
Course Credit
Recognition of Prior Learning (RPL)

Training Arrangements

The delivery structure of the course consists of face to face training, self study, assessment and work placement. On Campus face to face training is organised for 20 hours in a week. The students will need to commit additional 10 hours for self study and 5 hours for homework/assessments. A work placement of 200 hours is organised in the end of the course.
Class sessions are planned to ensure that student have a mixture of practical and theoretical components and those classes cater for a wide variety of learning styles. Additionally, workplace practices and environments will be regularly simulated and used to conduct skills based assessments in accordance with unit requirements.
Homework tasks may include research, readings from related textbooks and continuing to work on assessment tasks.
Students are provided with Learner Guides for each unit to support their learning (these are included in the course fees).

Placement Arrangements

Students are required to complete a minimum 200 hours of work placement in a regulated Community Services Organisation for successful completion of the course. This work placement is only to be conducted in the Community Services Organisation that has entered into a work placement agreement with WMIT. WMIT will organise workplaces for its students to complete work placement requirement.
Work Placement is an important component of the qualification that provide students with the opportunity to apply skills and knowledge in a community services sector. Students will complete the work placement assessment tasks as required by vocational log book. Students will be supervised by the workplace supervisor and WMIT trainer/assessor will conduct regular visit to assess student.

Additional Support

All students will complete a language literacy and numeracy assessment at orientation to determine their learning support needs. All students will be provided with a range of learning support options and resources to help them achieve competency. Where additional support needs have been identified, an Individual Support Plan will be developed, which may include:

diploma of community services

Mentoring from trainers
Additional classes, tutorials and workshops
Computer and Technology support
Referral to external support services
Reasonable assessment to adjustments

Provision of additional support services will be provided where necessary to enable students to participate in the same way as any other person, regardless of whether support services have been required.

Assessment Arrangement

There are a variety of assessment methods used for this qualification, including:

Written questions
Projects
Case studies
Role plays
Research
Reports

You will be required to complete assessments in class and there may be a need for some work to be done as homework, however this is not expected to exceed 5 hours per week.

You will be advised by your trainer and assessor about the assessment requirements for each unit at the commencement of delivery for that unit. Submission of assessment tasks will be in in person to the trainer/assessor / online via the student portal/via workplace supervisor.

Course Details

Delivery Mode
This course will be delivered as classroom-based face-to-face training.

Delivery Location
Level 10, 474 Flinders St, Melbourne VIC 3000

Course Duration
This course will be delivered over 104 weeks as follows:

  • Course Delivery: 60 Weeks (including 20 weeks of practical placement)
  • Holidays: 24 Weeks

AQF Level - V

Duration - 104 Weeks

Course Fee - $24,750

Course Fee

Payment Plan

Additional charges apply if students require

RPL Costs

Other costs (not included) to be aware of

Inclusions

Enquire About This Course

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